Frequently Asked Questions

Last updated: January 1, 2022

Overview & Features

What can I do on Telly?
Telly is your library for everything film & TV, designed to capture the delight of logging & reviewing what you've watched, curating a watchlist perfect for any occasion, and keeping track of the shows you're currently watching. And all shared with friends! On Telly, you can view updates and notes from people you know, as well as trending notes and films / shows across the broader Telly community.

Some of our features include:
Where is Telly available?
Telly is currently available on iOS and Android. Download via the Apple App Store or the Google Play Store.
Is Telly free?
Yes! All of the features we listed above are free. Anyone can use Telly without ever having to pay for the app. For our members who want access to more extra features, we have a subscription tier called the “Telly Crew,” which includes features like:
What features do you plan to build next?
We have a long list of features on our roadmap, including ways to better navigate the library, more options for ratings, profile stats and analytics, features to support discussion (i.e., replies, threads, groups), shared collections, and much more.
We’ve just launched our first version to the app store, so there’s a long way to go — and we want to hear from you on what you’d like to see. To submit a feature request, don’t hesitate to email us at Thanks for helping us make Telly better!
I’m already using another app to track my films and shows, but I’d like to use Telly. Do you have a way to import my history from other apps?
While we don’t support this feature currently, we hope to make it happen in the near future.

Telly Crew

What is the Telly Crew? How can I join?
The Telly Crew is our subscription tier, which offers access to a growing number of more advanced features. At present, these include:
How do I cancel my Telly Crew subscription?
We’re sorry to hear you’d like to cancel! Canceling your subscription will differ based on which app store you purchased it from.

If you purchased your subscription via Apple App Store:
  1. Open the Settings app
  2. Tap on your name
  3. Tap "Subscriptions"
  4. Select the Telly subscription
  5. Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle
If you purchased your subscription via Google Play:
  1. Open the Google Play Store
  2. Tap Menu (3 small horizontal lines) and then Subscriptions
  3. Tap the subscription you want to cancel
  4. Tap Cancel Subscription
  5. Follow the onscreen instructions

Feedback and Support

How can I give feedback?
We don’t support this feature currently, but we want to! Feel free to reach out to us at to submit a request for it.
How can I report another user's note?
Thanks for watching out for the Telly community. You can report a note by clicking the three dots in the top right hand corner. Please indicate the reason for reporting the note (e.g., spam, harassment, etc.). We review all reported notes and remove notes per our team’s discretion, as outlined in our Terms of Service.
How can I report a bug?
Thanks for helping us find bugs to improve the overall experience of the Telly community. Please report any bugs you find at — thank you!
Where does Telly get film & TV show data?
All film and TV-related metadata, including cast and crew information, synopses, release dates, and poster art is supplied by The Movie Database (TMDb). Telly uses the TMDb API but is not endorsed or certified by TMDb.
How do I delete my account?
We’re sorry to see you go! If you’d like to delete your account, please send us an email at so we can help with your request. We’d love to hear any feedback you have for us as well.
If your question wasn't answered above, or you'd like to reach out to our team about partnerships or press, feel free to email us at We look forward to hearing from you!